Services

Emergency Response

When a fire suppression system activates or develops a fault, rapid response is essential to restore protection and minimise operational disruption. CTS provides specialist emergency response services for gas suppression systems across critical infrastructure and environments.

System Discharge Response

A fire suppression system discharge, whether due to a fire event or accidental activation, requires immediate assessment and recovery. CTS provides rapid support following a discharge to safely return systems to operational status. Drawing on combined capabilities, our teams support organisations where fire protection systems must always remain operational. Our engineers can respond quickly to diagnose issues, restore system functionality and ensure facilities remain protected.

Our priority is restoring fire protection quickly while ensuring the system is fully safe and operational before returning to service.

Services include:

Post-discharge system inspection and safety checks
Removal and replacement of discharged cylinders
System reset and recommissioning
Investigation of activation causes
Reporting and documentation for compliance

Low Pressure Response

Low cylinder pressure can reduce the effectiveness of a gas suppression system and must be addressed quickly. CTS engineers respond to low-pressure alerts and cylinder faults, identifying the cause and implementing the appropriate solution. This may include:

Cylinder pressure diagnostics
Identification of leaks or valve issues
Cylinder replacement or refilling coordination
System pressure verification and testing

Working with the supply and logistics expertise within CTS, we ensure replacement cylinders are delivered and reinstated efficiently.

System Alterations

Operational changes, facility upgrades or equipment relocation can require adjustments to existing fire suppression systems. CTS can provide emergency and urgent system alteration services to ensure fire protection remains effective when building layouts or infrastructure change. Our engineers ensure any modifications maintain system performance.

Protecting Critical Facilities

CTS emergency response services are designed for environments where system downtime is not an option. With our specialist expertise, CTS can respond quickly to restore fire protection, so that operations can continue as planned.

Frequently Asked Questions

If your fire suppression system has discharged, it should be inspected immediately before being returned to service. CTS provides rapid emergency response, including post-discharge inspections, cylinder replacement, system reset, recommissioning and investigation of the activation to ensure the system is safe, compliant and fully operational.

Low-pressure faults can be caused by cylinder leaks, valve issues or a loss of extinguishing agent over time. A low-pressure warning should never be ignored, as it can reduce the effectiveness of your fire suppression system. CTS engineers diagnose the fault, replace or refill cylinders where required, and verify system pressure before returning the system to service.

Yes. If equipment is relocated, a facility is expanded or the building layout changes, the fire suppression system may need to be altered to maintain effective protection. CTS provides emergency and planned system alterations to ensure continued compliance, performance and coverage.

CTS provides rapid emergency response services for gas suppression systems in critical environments. Our specialist engineers work to diagnose faults, restore system functionality and minimise operational disruption, helping organisations return to full fire protection as quickly as possible.

Emergency fire suppression response services are ideal for organisations where continuous fire protection is essential. This includes data centres, critical national infrastructure (CNI), utilities, industrial facilities, telecommunications sites and other business-critical environments where system downtime can have significant operational consequences.

Maintenance

CTS provides fire suppression maintenance, PPM, Room Integrity Testing (RIT), remedial works and emergency support for critical infrastructure and facilities.

After Sales

Our after sales service is designed to keep your fire suppression systems and gas cylinders fully operational, compliant and safe, long after installation.